Last updated: · Governs use of vonera.in and the Vonera platform.
These Terms of Service (“Terms”) are a legal agreement between Vonera Private Limited (“Vonera,” “we,” “us”), registered at Somajiguda, Hyderabad, Telangana 500082, India, and the organisation or individual using vonera.in or the Vonera platform (“you,” “your,” or “Customer”). By accessing this website or using the Vonera platform, you agree to these Terms. If you are accepting on behalf of an organisation, you confirm you have the authority to bind that organisation.
Where a separate signed agreement (an order form, master services agreement, or similar) exists between Vonera and your organisation, that agreement governs to the extent it conflicts with these Terms.
Vonera provides a software platform that helps pharmaceutical CDMO and CRO teams carry a synthesis route through costing, departmental review, and proposal generation, along with AI-assisted features described on our AI page. We may add, change, or retire features over time as the platform develops.
Access to the platform is provisioned to named individuals authorised by your organisation. You are responsible for:
You agree not to:
“Your Content” means the synthesis routes, costing data, proposals, and other material your organisation uploads to or generates within the platform. As between you and Vonera, you retain all ownership rights in Your Content. You grant Vonera a limited licence to host, process, and display Your Content solely to provide the platform to you, as described further in our Data Processing Terms.
You are responsible for ensuring you have the right to upload Your Content, including any third-party or customer information it contains.
The Vonera platform — including its software, design, AI models and workflows, and the Vonera name and marks — is the property of Vonera Private Limited and its licensors. These Terms do not grant you any ownership rights in the platform, only the right to use it as intended for the duration of your subscription.
Access to the Vonera platform is provided under a separate commercial agreement or order form scoped to the size of your bid desk, as referenced on our ROI page. Fees, invoicing, and payment terms are set out in that agreement. Late payment may result in suspension of access after reasonable notice.
Each party may share confidential information with the other in the course of using or providing the platform. Both parties agree to protect the other’s confidential information with at least the same care they use to protect their own confidential information of similar importance, and not to disclose it to third parties except as needed to perform under these Terms or as required by law.
How we collect and use personal data is set out in our Privacy Policy. How we process your organisation’s data as part of providing the platform — including security measures, sub-processors, and data return or deletion on termination — is set out in our Data Processing Terms, which forms part of these Terms.
We will provide the platform with reasonable skill and care. Except as expressly stated in these Terms or a signed agreement between us, the platform is provided on an “as is” basis, and we do not warrant that it will be uninterrupted, error-free, or that any output (including AI-generated tables, schemes, or proposal text) will be free of error. Your team remains responsible for reviewing platform output before it is relied upon or sent to a customer, consistent with the review workflow the platform itself is built around.
To the extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, or consequential damages arising from these Terms or use of the platform. Each party’s liability arising out of these Terms is limited as set out in the commercial agreement governing your subscription. Nothing in these Terms limits either party’s liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited or excluded under applicable law.
These Terms apply for as long as your organisation has an active subscription to the Vonera platform, or as long as you access vonera.in. Either party may terminate the underlying commercial agreement in accordance with its own terms. On termination, we will make Your Content available for export in the formats described on our Governance & IP page for a reasonable period, after which it will be deleted in accordance with our Data Processing Terms.
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.
We may update these Terms from time to time. Material changes will be reflected in the “Last updated” date at the top of this page, and where a change materially affects an active customer, we will provide reasonable notice before it takes effect.
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